Treat It

Step 1: A Value System carpet cleaning plus application of topical pet odor pre-treatment with injection sprayer to all affected areas.

Step 2: Apply urine stain remover to any remaining stains. (No guarantee of stain removal & a slight risk of color loss is understood by client)

Step 1: A Value System carpet cleaning of the entire room.

Step 2: Saturate pet odor pretreatment of affected areas into backing and pad, per IICRC odor control.

Step 3: Sub-surface extraction of affected areas flushing to remove from back and pad.

Step 4: Apply urine stain remover to any remaining stains. (No guarantee of stain removal & a slight risk of color loss is understood by client)

Step 1: Disengage carpet and remove contaminated pad and tack strip as needed.

Step 2: Seal porous floors with specialty odor barrier to lock odors away.

Step 3: Cover floor and baseboard with poly liner for flushing carpet. (to create pool effect)

Step 4: Place carpet back in place and saturate with Pet odor pretreatment then flush from surface.

Step 5: Pretreatment dwell 30 mins then flush from surface.

Step 6: Clean the rest of the room via Value System Carpet Cleaning.

Step 7: Apply urine stain remover to any remaining stains. (No guarantee of stain removal & a slight risk of color loss is understood by client)

Step 8: After 5 days we will call and repeat or schedule re-installation. (Wall & baseboard treatment and large furniture moving not included.)

Solve It

URS #3 Guarantee: Bock’s Steam Star, Inc. will provide additional products and services the company deems necessary to control residual odors from canine/feline contamination in the areas as outlined in the survey for a period of 1 year at no additional charge or will refund the charges. This Guarantee is null and void when pets have access to or remain within a treated structure.

*Because pet urine can seep deep into textiles, pad and floors there is NO guarantee of complete odor removal except for URS #3 and charges may apply to re-service.

Pet Odor Pretreatment: The problems with pet urine is it leaves behind moisture loving uric salts that damage dyes, oily lipids that attract soil, and urea dyes that stain. Also, in periods of high humidity these salts provide life giving water to bacteria present that are decomposing the bio matter and off gassing ammonia as part of the nitrogen cycle. This ammonia which is lighter than air rises to the surface creating the annoying and un-healthy odors. Regular cleaning products fail to break all this stuff down so the odor cycle repeats and stains persist. The Pet Odor Pretreatments are highly specialized products consisting of safe oxidizers and/ or industrial strength enzymes which are used depending on severity, staining, fiber type and substrate materials. This is the best technology in the industry but we want to be realistic with you. Treating pet urine is complex and we must be able to contact the odor source to be effective. So please note the guarantees outlined in this section.

To order your bottle of Home Pro Spotter or Pet Spotter Plus: Click Here! 

General Deodorizer: (for minor urine & household odors) Run organic pairing agent during hot water extraction rinse to flush product through face fibers under heat and pressure.

Bock’s Steam Star
6736 W. 153rd Street
Overland Park, KS 66223
Phone: 913.438.7767