When’s a deal too good to be true?

We all get those deal emails. You know the ones- “four areas of carpet cleaned for $69?” They seem like a great offer (especially for the business that’s not out anything until they get a client). But, are some of these deals too good to be true? They just might be.   Discounting is an …Continue Reading…

Get ready for Thanksgiving

Thanksgiving is next week and if you’re like us, you’re wondering where all the time went. We’ve been incredibly busy at Bock’s Steam Star cleaning Kansas City carpets for the holiday. And, we’re sorry to say we can’t get by your home for a last minute clean as we’re all booked but we can give …Continue Reading…

We focus on great customer service

We’ve all heard horror stories of people who feel that they’ve been ripped off by a service-based company. That’s why we put customer service first at Bock’s Steam Star. And, part of good customer service is always doing what’s right, even if we might make less money.   We’re committed to speaking the truth as …Continue Reading…

Avoid upholstery cleaning nightmares with us!

You’ve spent a lot of money on that furniture in your living room so you want to make sure that you hire a company that understands that there is not just one way to clean upholstery. Fine textiles require a much more gentle approach to make them look good as new. Often we see what …Continue Reading…

Do you suffer from allergies?

Are you sniffling and sneezing like the rest of Kansas City? Fall allergies are terrible this year. And, guess what? Dirty carpet can add to the problem.   If you suffer from allergies or asthma, we not only recommend that you have your carpet cleaned twice a year, it needs to be treated with anti-allergy …Continue Reading…

Tips for when it’s time to buy new carpet

We love to think that we can get stains out of just about any rug. But, sometimes pets have done too much damage or the carpet’s just plain old. So where do you start when it’s time to buy new carpet? Here are some tips.   Take a good look at your home and decide …Continue Reading…

Hardwood floors in bad shape? We can help!

Are your hardwood floors dull, scratched and dirty? Have you tried to rescue them with products in the cleaning aisle that promise great results but never deliver? Are you beginning to wonder if it’s time to have them refinished or tear them out completely? We may have a solution for you.   The Bock’s Steam …Continue Reading…

Why does dog urine smell worse in the summer?

If you have a pet that has peed on your carpet in the past, we’re sure you’ve noticed that dog urine smells worse in summer months. While most people think it has to do with summer heat, it actually has to do with humidity. It’s the water in the air that draws the unpleasant odor …Continue Reading…

Proper oriental rug cleaning after a flooded basement

Has your basement flooded lately and damaged your Oriental rugs? With a high value (both monetary and sentimental), you (and your insurance company) want them cleaned right. Unfortunately, many companies don’t follow the right process. Many times, rugs are permanently damaged not from an incident, but from improper handling. The following are the steps we …Continue Reading…

How often should upholstered office chairs be cleaned?

Upholstered office chairs need to be cleaned at least once a year by a professional cleaning service that knows how to remove maximum soil. As you may or may not know, commercial upholstery experiences a lot more daily soiling and wear and tear than residential upholstery. It’s important to keep chairs clean for a positive …Continue Reading…



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